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3G/4G PTZ Cameras
CCTV Monitor
underwater systerm
Accessories
IP HD PTZ
Mini PTZ Cameras
HD-SDI Camera
IP Camera
Box Camera
Bullet Camera
Plastic Dome Camera
Metal Dome Camera
PTZ Dome Camera
DVR.NVR
Video Balun
Tester
 
Tel:  0086-1376-3848745
 
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1. Warranty
Two years warranty for all of our cameras. We will send free replacement by DHL during warranty period, while your parts should be sent back.

2.Payment Method
T/T in advance.before shipment
Please ask sales consultant for more info before payment.
also we can disccuss the payment method

3.Shipping Method
Sea shipping for large quantity.
Shiping by Air
another shipping for most small-size and weight (non-liquid) orders is DHL,UPS,TNT,FEDEX Express(door to door service)

4.Delivery Lead Time
Order of cameras and related products will be sent out within 3-5 working days.

Please ask sales consultant for the exact delivery time according to our stock status.

5. Support
E-mail Technical Support: You should expect our reply within 24 hours.
Online Support: Available 24/7, 365 days a year for instant assistance.
Search and locate helpful FAQ’s, articles, training videos, downloads & more.
 
 
6. How to order
Step 1.
Ask our consultant for every details about our products via Email, MSN, Skype and Phone.
EVER must know any detailed demand before placing the order in order to delivery the same products as customers order. Such as PAL/NTSC, color, adapter. EVER also recommend the best available model to customers for reference if customers want to consult us about the security demand and environment
Step 2.
Confirm the order to us, provide the following information, then we will send you Proforma Invoice for your reference.

Order Details : (Items and Quantity)
Company Name :
Contact Person :
Address :
Telephone :
Sea port of Destination : (if need)
Step 3.
Send payment and notify us.
Step 4.
We will deliver the goods asap after receipt of your payment, and keep you informed about the order status.

We will send you sea shipping documents by DHL.
We will provide tracking number for DHL.
Step 5.
Confirm to us upon receipt of order
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7. After-sale service
EVER always follows up the products sold situation on customers market Ever can supply the timely service against the market feedback
1. If merchandise is defective , ship the unit back within 7 days from original receipt of the unit. The unit must be received in like new condition, and with all of its original packaging and accessories ,you will be supplied with a replacement.
2. Notify us within two year of purchase date.if the product have problem during one year ,Please Notify us and then we will supply repair service for free ,Buyer is responsible for return shipping costs.
3. We are confident that our products are passed strictly quality inspection when shipped to our customers.
4. Please email us if you have any question.
 
8. OEM/ODM service
We can print your LOGO on casing or Model Number on box.Furthermore, we can print your box according to your design and extend related service to you.
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